- The kitchen staff team. Typically: chef, sous chef, commis, dishwasher. Crubby manages the brigade's shifts and payroll in /ms/staff.
- Content Management System
- A system for managing content (text, images, prices) from a web interface without touching code. The Crubby CMS controls the menu shown on every synced screen and device.
- A single guest seated at a table. In Crubby reports you'll see metrics like revenue per cover, average time per cover, and cover management by time slot.
- FE / SDI
- A fiscal document mandatory for B2B in Italy since 2019. It's transmitted as XML via the SDI (Interchange System). Business customers enter their VAT number or recipient code at payment.
- The cost of ingredients divided by the dish's selling price, as a percentage. Healthy range: 30-35%. Above 40% the margin is tight. Crubby calculates food cost live from the recipe + ingredient price list.
- Hazard Analysis and Critical Control Points
- A mandatory system for restaurants: it identifies critical points in the cold chain, storage and handling. In Crubby, the /ms/haccp module lets you log temperature check-ins and health tracking.
- Kitchen Display System
- A kitchen display that shows incoming orders in real time, replacing printed tickets at the pass. In Crubby it lives in /pay/kitchen.
- A customer loyalty program. Typically a digital stamp card: after N visits or N euros spent, the customer gets a reward. Crubby supports loyalty built into the Pay flow (no separate app to download).
- Point of Sale
- A physical or software checkout point. In modern restaurants the POS is often a tablet that handles orders, modifiers, the table bill, receipt printing and fiscal integration. /pay/pos in Crubby is one example.
- A non-fiscal payment document, used when the customer is another professional or company that needs an invoice. More generic than a fiscal receipt; the e-invoice is a level above again.
- A fiscal document issued to a private customer after payment. Since January 2020, takings are transmitted electronically to the Italian Revenue Agency via an RT (Electronic Cash Register).
- Splitting the table bill among several people. Crubby Pay supports 3 modes: split equally, pick what I had, or I'll pay it all.
- Stripe's payments infrastructure that lets Crubby process the customer's card and credit funds directly to the restaurant's bank account (less the Stripe fee). The flow includes KYC onboarding and automatic payouts.
- Synchronization
- Technology that keeps the menu aligned across multiple devices (dining-room TVs, window screens, QR links) the moment it's updated in the CMS. Crubby Display supports multi-venue setups and per-service time rules.
- The smallest unit in the dining-room POS. It identifies a group of customers sharing a bill. The QR on the table opens that party's page so orders and payments are grouped automatically.